FAQ: Ecominim Return Ꝏ Reward Program
Only Ecominim cleaned & dried full-sized empties are accepted in this program. 100ml Hand Sanitizer, sample sachets and sample-sized bottles are not accepted.
We regret to inform you that we do not accept empties from other brands for now.
Yes, only cleaned & dried empties will be rewarded! All empty bottles MUST be cleaned and dried before returning to avoid contaminating other clean empties.
Do I have to remove the labels on the bottles before returning? What about the lids, pumps and/or triggers?
No, you do not have to remove the labels before returning the bottles. Kindly return the triggers, pumps and lids of the empties to us as well!
The minimum number of empties allowed will be 5 pieces. However, there is no maximum amount as we encourage recycling. So the more the merrier! Reward points will only be rewarded based on the multiple of 5 empties. Eg: if you send 7 empties back to Ecominim, you will still receive 400 membership points. However, if you return 10 empties, you’ll be rewarded with 800 membership points!
Upon receiving your empties, we’ll examine the bottles and update your rewards within 3 working days. Hence, if you’re using any courier services, the entire process may take between 7 to 10 working days for your points to be updated.